Privacy Policy

Last updated: November 2025

Welcome to Le Voyage Club (“we”, “us”, “our”).
We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data when you visit our website www.levoyageclub.com, including when you purchase digital guides or interact with our blog.

If you have any questions or concerns about this policy, please contact us at hello@levoyageclub.com

1. Information We Collect

We collect personal and non-personal information in the following ways:

1.1 Information You Provide to Us

  • Account information: name, email address, password (if account creation is available).
  • Purchase information: billing details, email, and order history.
  • Payment information: We do not store credit card numbers. Payments are processed securely by third-party processors (e.g., Stripe, PayPal).
  • Contact information: messages you send via contact forms or email.
  • Newsletter subscriptions: email address and preferences.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent
  • Referring links
  • Cookies and tracking technologies (see Section 7)

This information is used for analytics, site functionality, and security.

1.3 Information from Third Parties

We may receive information from:

  • Payment processors
  • Analytics providers (e.g., Google Analytics)
  • Email marketing services (e.g., Mailchimp, ConvertKit)

2. How We Use Your Information

We use your information to:

  • Process and fulfill purchases of digital guides
  • Provide access to downloaded products or accounts
  • Send order confirmations and support messages
  • Respond to inquiries
  • Send newsletters and marketing communications (with consent)
  • Improve website performance and user experience
  • Monitor for fraud and security threats
  • Comply with legal obligations

3. Legal Basis for Processing (EU/EEA Users)

If you are located in the EU/EEA, we process your data under these legal bases:

  • Contractual necessity: To provide purchased products.
  • Consent: For newsletters, cookies, and certain analytics.
  • Legitimate interest: Improving services, preventing fraud.
  • Legal obligation: Accounting, tax, and compliance.

4. Sharing Your Information

We do not sell your personal information. We may share data only with:

  • Payment processors (e.g., Stripe, PayPal)
  • Email marketing services
  • Analytics providers
  • Web hosting providers
  • Customer support tools

These third parties are required to protect your information and use it only for the purposes we specify.

5. International Data Transfers

Your information may be processed on servers located outside your country.
We ensure adequate protection through legal safeguards (such as Standard Contractual Clauses).

6. Data Retention

We keep your personal information only for as long as necessary to:

  • Provide your purchased products
  • Comply with legal, tax, and accounting obligations
  • Maintain business records
  • Enforce our agreements

You may request data deletion at any time (see Section 10).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality
  • Remember your preferences
  • Analyze website usage
  • Support advertising and marketing (if applicable)

You can control cookies through your browser settings.
For more details, see our Cookie Policy.

8. Security

We implement technical and organizational measures to protect your data, including:

  • HTTPS encryption
  • Secure payment processing
  • Access controls
  • Regular monitoring

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for children under 13 (or under 16 in the EU).
We do not knowingly collect data from children.

10. Your Rights

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Request corrections
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Opt out of marketing emails (via unsubscribe links)

To exercise these rights, contact us at hello@levoyageclub.com.

11. Third-Party Links

Our blog may contain links to external websites.
We are not responsible for the privacy practices of those sites.

12. Changes to This Privacy Policy

We may update this policy periodically. The “Last updated” date will reflect the latest revision.
Continued use of our website indicates acceptance of changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: hello@levoyageclub.com.