Terms & Conditions

Last updated: November 2025

Welcome to Le Voyage Club (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of www.levoyageclub.com (“Website”), including purchasing digital guides, printed guides, and accessing our blog. By using the Website, you agree to these Terms.

If you do not agree, please discontinue using the Website.

1. Use of the Website

You agree to use the Website only for lawful purposes.
 You may not:

  • Interfere with the Website’s performance or security
  • Use automated systems (bots or scrapers) without authorization
  • Copy or reproduce content for commercial purposes
  • Attempt unauthorized access to our systems

2. Products Offered

We offer the following:

2.1 Digital Guides (Downloadable Products)

Delivered electronically via email, account dashboard, or download link.

2.2 Printed Guides (Physical Products)

Shipped to the address provided during checkout.

Both product types remain the intellectual property of Le Voyage Club.

3. Digital Products

3.1 Delivery

Digital guides are delivered instantly after successful payment.
You are responsible for providing a correct email address.

3.2 Licensing

You receive a personal, non-transferable license to use the digital content.

You may NOT:

  • Resell
  • Distribute
  • Share
  • Upload publicly
  • Claim authorship

3.3 Technical Requirements

You are responsible for ensuring you can download and open the file formats provided (PDF, ePub, etc.).

4. Printed (Physical) Products

4.1 Shipping

Physical products are shipped to the address you provide.
We are not responsible for delays caused by:

  • Couriers
  • Customs
  • Incorrect or incomplete shipping addresses

Shipping times shown at checkout are estimates only.

4.2 Shipping Costs

Shipping fees are displayed at checkout and vary based on location and shipping method.

4.3 Order Processing

Orders usually ship within 15 business days unless stated otherwise.

4.4 Loss or Damage During Shipping

If your order arrives damaged or is lost in transit, contact us at hello@levoyageclub.com within 14 days with photos (for damaged items).
We will work with you to replace or refund the item according to our policy.

4.5 Customs and Import Fees

Buyers are responsible for customs duties, taxes, and import fees where applicable.

5. Pricing and Payments

All prices are listed in euros and may change without notice.
All payments are processed through third-party providers such as Stripe or PayPal.
We do not store any credit card details.

6. Refunds & Returns

6.1 Digital Products

All digital product purchases are final and non-refundable, as access is delivered instantly.

Refunds may be granted only if:

  • You were charged by mistake
  • You never received access and contacted support

6.2 Physical Products

We accept returns for physical items under the following conditions:

  • Item must be unused and in original condition
  • You contact us within 14 days of delivery
  • You are responsible for return shipping costs (unless the item was damaged or incorrect)

We do not accept returns for:

  • Customized or made-to-order items
  • Sale or clearance items

7. Blog Content

Our blog shares general information, insights, and opinions.

Blog content is:

  • For informational purposes only
  • Not legal, financial, medical, or professional advice
  • Subject to updates or removal at any time

8. Intellectual Property

All content on the Website, including guides, text, graphics, and branding, is the property of Le Voyage Club.

You may not reproduce, distribute, or exploit any content without explicit written permission.

9. Prohibited Activities

You agree not to:

  • Upload viruses or malicious code
  • Attempt to bypass security systems
  • Engage in fraudulent activities
  • Use the Website in a way that harms other users

11. Third-Party Services & Links

We may link to third-party websites.
We are not responsible for their policies, content, or actions.

12. Disclaimer of Warranties

The Website and all products are provided “as is” without warranties of any kind.

We do not guarantee:

  • Error-free operation
  • Availability at all times
  • Accuracy of content

13. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Loss of profits
  • Business interruptions
  • Loss of data
  • Damages arising from use of the Website or products

Your use is at your own risk.

14. Indemnification

You agree to indemnify and hold [Your Website Name] harmless from claims or damages arising from your use of the Website or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of Italy.

Any disputes will be resolved in the courts of Italy.

16. Changes to These Terms

We may update these Terms occasionally.
The “Last updated” date will always show the latest version.

Continued use of the Website means you accept the updated Terms.

17. Contact Us

For any questions about these Terms, contact us: hello@levoyageclub.com