Refunds & Returns Policy
All sales are final:
- Digital guides are non-refundable.
- Physical books and boxed sets: no refunds or returns once the order has been dispatched.
Exceptions (reviewed case-by-case)
- Damaged or defective items: contact us within 7 days of delivery with photos. We will replace the item free of charge (subject to availability).
- Wrong item shipped due to our error: we will cover return shipping and send the correct item immediately.
Please double-check your shipping address at checkout. We are not responsible for orders lost due to incorrect addresses provided by the customer.
For any questions, reach us at hello@levoyageclub.com.
Thank you for travelling with Le Voyage.
Safe journeys!